COVID-19 Safety Guidelines2020-05-26T11:42:29-06:00

COVID-19 Safety Guidelines

Lewis Estates Dental Centre can now provide routine procedures.

The Government of Alberta has announced that dental offices can now accept patients for non-emergency procedures and treatments. That means we can now perform our entire complement of services such as cleanings, fillings, crowns, teeth replacement consultations, even cosmetic procedures.

Safety Guidelines to Prevent the Spread of COVID-19

Our highest priority is to keep our patients and staff safe and healthy. At Lewis Estates Dental we meet with, and in some cases exceed, the following re-opening guidelines from the Government of Alberta and Government of Canada:

  • Offset appointments to minimize the number of patients in the waiting room. We will ask you to text us upon arrival and wait in your car until we ask you to enter our facility.
  • Clean surfaces, equipment, and mop the floor between patients for infection control.
    • We will clean and disinfect all “high touch” surfaces in the office once per hour including tables, chair arms, door-handles, and anything else which patients might touch. We also use UVC light technology for disinfection. 
  • Set up a hand sanitation station at the entrance to the clinic. We ask that patients use hand sanitizer before entry into the office, if they touch a surface in the office, and when they leave the premises.
  • Place chairs 6 feet (approximately 2 metres) apart, when possible. We will also ensure physical distancing between patients.
  • Install a privacy barrier at the reception desk.
  • Removal of any toys or reading materials from the reception area.

Since 2012, Lewis Estates Dental Centre has taken extra precautions for disinfection, sterilization and patient care. Over the course of 8+ years, we have instituted policies that have gone above and beyond guidelines for a better, safer experience. In light of the changed guidelines we have added additional precautions including:

  • Taking your temperature and checking blood pressure upon arrival.
  • Encouraging all patients to use proper etiquette by coughing or sneezing into the crook of their elbow and not on their hands. We also recommend carrying facial tissues with you.
  • Not providing treatment if you come into the office and are presenting symptoms of the COVID-19. You will be asked to return home and take the self-assessment online tool from Alberta Health Services.
    • This is not meant to inconvenience our patients, but we will have to use our best judgment with the knowledge we have about the symptoms of COVID-19 to assess if we should treat a patient.
  • Wearing the appropriate personal protective equipment at all times, including heavy-duty respirators.
  • Continuing to use air purification systems with UV light to ensure surgically clean air, frequent cycling of air with air particle sensors in place.
  • Adjusting our payment system to be more compatible with tap technology.
  • Asking patients to perform an oral rinse with an antiseptic just before starting treatment.
  • Private treatment rooms that are walled off from each other. Separate rooms add another layer of safety.

Lewis Estates Dental will stringently follow the guidelines outlined above so that we can perform non-emergency services with reduced risk. 

How You Can Help Lewis Estates Dental

If you are scheduled to see us and during your appointment, you can help keep other patients and our staff safe by following the guidelines below.

  • Do not make an appointment if you feel unwell in any way and have symptoms such as a sore throat, cough, or fever.
  • If you have any of these symptoms, please go to the Alberta Health Services website to take an online assessment.
  • Fill out any paperwork or questionnaires we send to you, whether by email or text, prior to your appointment.
  • You must wear a mask or scarf over your nose and mouth when you come for an appointment.
  • If you have hand sanitizer, keep it with you and use it.
  • Maintain a distance of at least 6 feet (2 metres) from other patients and staff members who are not performing your treatment.

If you respectfully follow these guidelines, it will help reduce the risk for everyone.

If you have any further questions about the protocols and procedures that Lewis Estates Dental has implemented, or what you should do and expect as a patient as we re-open to non-emergency services, you can contact us  and we will gladly talk with you about what to expect during your appointment.

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